Friday, December 28, 2007

Wrong gate

Ever wondered what happens to a intruder who came in through the wrong entrance ? Ask me. It was a normal day and a normal routine, but this time my BMTC bus turned right before reaching the ITPL main gate. This meant, I have a rather long walk to the main gate. It could be easy to just walk through one of the side gate, I thought. At least , we did come out for evening tea by another gate on this side.

There stood the first gate full open without a security person in sight. Good for me, though I did have my identity card hanging down my neck just in case. A couple of strides into ITPL and here comes our dear guard asking me to walk back and take the main gate. No way mate..I don't want to take the long route now that I am quite 'in' ITPL. Guard not amused, while I walk ahead to my office building.

In an instant , here comes another guard (backup I believe) walking just behind me. He asks about my company , my name and the identity card. But he does not want to leave me. The escort continues until the building lobby at which point I did thank him for his escort. Not over yet. Someone on the other end of his walkie-talkie want to talk with me. Sure.

The new guy (must be a manager - no uniform noted) wants me to detail things until now , my name, company etc etc.. I provide him my identity card so that it would easy for both of us. Another security guy walks in and wants the details. No mate, I don't want to repeat the story again. Which is exactly what I told him.

Oh no...its the walkie-talkie of the manager this time that is cracking. The supervisor (one level up) want to meet me! Oh God. After a brisk walk with the manager, we meet the supervisor. He doesn't initially want stories, but talks about the security in place at ITPL and finally asks me what happened. While the stories move slowly with me filling in the gaps, the first guard too join us. I ask this guard where exactly he stopped me - outside the gate or while I was inside ITPL. Must be the two tier of managers standing next to him which made him answer "outside". Sadly, that was not right. Anyways, our dear supervisor takes control of the discussion and summarises that I should have walked back when the guard asked me to. Perhaps yes. For counter argument , I ask him to either put up a no-entry sign or put a guard AT the gate. Team Dispersed.

Whats observed:
1.) Security, just like any other Indian firm is hierarchically organised, while the top managers do not wear uniforms.
2.) The process is not too smooth. There is haste while too many fellows try to take control of the situation.
3.) Do what the guard ask you to do. Unless, you want to blog the experience.
4.) The guards do not understand English, which could frustrate you.
5.) Overall though, the security team appears to do their job effectively.

1 comment:

Chailey said...

You probably made their day by giving them something to fuss over instead of just dozing off in the sunshine. Moral of the story, you CAN beat the system but doing so can also beat you down.

Take the long route next time ;)